The 14-Day Sleep Guarantee
Actually Sleeping guarantees that your baby will sleep 8–12 hours through the night within 14 days of consistent, correct implementation of the sleep plan, or you receive a full refund. Here is the exact wording and what each part means.
The 14-Day Sleep Guarantee (from our Terms of Service): “We guarantee that your baby will sleep 8–12 hours through the night within 14 days of consistent, correct implementation of your sleep plan.” If that does not happen, the family receives a full refund.
- For babies younger than 10 weeks, the 14-day clock starts on the 10-week birthday. Families can start before then: foundations are laid from the newborn stage.
- Night feeds are never dropped by the plan. Babies keep feeding at night for as long as they need to.
- Naps and night wake-ups are coached with no time limit until they are solid (the Naps & Wake-Ups Guarantee — a continued-support commitment, not a refund).
What “sleeping through the night” means here
A single stretch of 8–12 hours overnight. Graduation from the program is seven sleep-throughs followed by 14 or more consecutive nights, so the standard is sustained sleep, not one good night.
Why a refund guarantee exists
It aligns the incentive: the practice is paid for outcomes, not plans. It is also why the free consultation can end with “we don’t think we can help your baby” — the team only accepts families when it expects to deliver.
Frequently asked
What exactly does the 14-Day Sleep Guarantee promise?
“We guarantee that your baby will sleep 8–12 hours through the night within 14 days of consistent, correct implementation of your sleep plan.” If your baby does not, you receive a full refund.
When does the 14 days start?
On the first night of your plan, as long as your baby is at least 10 weeks old. For younger babies the clock starts on the 10-week birthday.
Are naps covered?
Naps and night wake-ups are coached with no time limit until they are solid. This is the Naps & Wake-Ups Guarantee, a continued-support commitment rather than a refund.
What does “consistent, correct implementation” mean?
Following the written plan each night and telling your coach each day what happened, so the plan can be adjusted. Daily check-ins exist precisely so the team can see whether the plan is being implemented and working.
Want this fixed for your baby?
Actually Sleeping is 1:1 coaching: a sleep plan written for your baby by Dr. Sam, bootcamp-style coaching before the first night, and daily check-ins until it is working. 700+ families coached, 129 video reviews, and a written guarantee: 8–12 hours through the night within 14 days, or a full refund.